Cres
Support
Need help with Cres?
For support requests, bug reports, account issues, or general feedback, please contact:
We aim to respond as quickly as possible.
Frequently asked questions
What is Cres Plus?
Cres Plus is the optional auto-renewable subscription that raises content limits and unlocks premium features such as Time Capsule, expanded mood and habit insights, and watermark-free Vision Board exports. Plan details and limits are shown in the app.
How do I cancel Cres Plus on iPhone?
Open Settings → Edit Profile in Cres to manage your plan, or cancel in your Apple ID subscriptions (Settings → [Your Name] → Subscriptions). You keep Plus until the end of the period you already paid for.
How do I restore a purchase?
Sign in with the same account and Apple ID used to buy Cres Plus, then go to Settings → Edit Profile and tap Restore purchases.
What is Time Capsule?
Time Capsule lets Cres Plus users seal a note or checklist until a future date you choose. While sealed, the content is locked and not readable. On or after that date, opening it restores the content when the app can reach your account data.
Does deleting my Cres account cancel my Apple subscription?
No. Deleting your Cres account removes your Cres data and login. An active Apple subscription must be cancelled separately in your Apple ID subscription settings to stop future billing. See Delete Account.
How do I permanently delete my account?
In the app: Settings → Edit Profile → Delete Account, confirm your identity, then confirm permanent deletion. This cannot be undone. More info: Delete Account.
Reporting a bug
If you are reporting a bug, please include:
- Device model
- iOS version (or Android version, if applicable)
- Cres version
- Description of the issue
- Screenshots if available